Terms and conditions
Terms & Conditions
- Handcrafted jewellery may have slight variations, making every piece unique.
- Natural diamonds and gemstones can vary in colour, texture, and pattern.
- Product images are for reference; actual products may differ slightly due to lighting and screen settings.
- Genuine materials and quality craftsmanship are used in every creation.
- Custom jewellery orders begin only after design approval and payment confirmation.
- Custom-made and personalized jewellery cannot be cancelled, returned, or exchanged once production has started.
- Prices are subject to change without prior notice.
- Delivery timelines are estimates and may vary depending on location and courier services.
- Customers are responsible for providing accurate shipping and contact information.
- Eligible returns are accepted only for unused items in their original condition and packaging.
- Manufacturing defects will be addressed according to our warranty policy.
- Damage caused by improper handling, accidents, or normal wear and tear is not covered under warranty.
- Store jewellery in a soft pouch or jewellery box and avoid exposure to perfumes, chemicals, and moisture.
- Personal information is used only for order processing, communication, and customer support.
- All website content, designs, logos, and images are the intellectual property of Azalia Fine Jewellery and may not be copied or reproduced without permission.
- We reserve the right to update these Terms & Conditions at any time without prior notice.
- By placing an order or using our website, you agree to these Terms & Conditions.